Best AI Tools for Chatbots & Assistants

AI chatbots and virtual assistants for customer support, research, and general use

8 tools reviewed · Updated February 2026

Our Top Picks

  1. 1ClaudeAnthropic's thoughtful and capable AI assistant
  2. 2ChatGPTThe most popular AI chatbot by OpenAI
  3. 3Perplexity AIAI-powered answer engine with real-time web search
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1

Claude

Anthropic's thoughtful and capable AI assistant

★★★★
4.7/5

Claude is Anthropic's AI assistant known for its thoughtful, nuanced responses and strong reasoning capabilities. Excels at long-form writing, analysis, coding, and complex problem-solving with a 200K token context window.

200K token context windowAdvanced reasoning and analysisLong-form content creation
Free plan available| Pro from $20/mo
2

ChatGPT

The most popular AI chatbot by OpenAI

★★★★
4.5/5

ChatGPT is OpenAI's conversational AI assistant powered by GPT-4. It can help with writing, analysis, coding, math, research, and creative tasks. Available as a web app, mobile app, and API.

Natural language conversationCode generation and debuggingDocument analysis and summarization
Free plan available| Pro from $20/mo
3

Perplexity AI

AI-powered answer engine with real-time web search

★★★★
4.5/5

Perplexity AI is an AI search engine that provides direct answers with citations. It searches the web in real-time and synthesizes information from multiple sources, making it ideal for research, fact-checking, and staying current.

Real-time web search and synthesisSource citations for every answerFollow-up question suggestions
Free plan available| Pro from $20/mo
4

Intercom Fin

AI customer support agent that resolves issues instantly

★★★★
4.4/5

Intercom Fin is an AI-powered customer support agent built on top of Intercom's industry-leading customer service platform. It uses your help center, documentation, and past conversations to resolve customer queries instantly and accurately, handling up to 50% of support volume autonomously while seamlessly handing off complex issues to human agents.

AI agent that resolves queries from your knowledge baseAutomatic handoff to human agents for complex issuesMulti-language support for global customer bases
5

Tidio

AI chatbot and live chat for growing businesses

★★★★
4.3/5

Tidio is a customer communication platform that combines AI-powered chatbots with live chat for small and mid-sized businesses. Its Lyro AI chatbot learns from your FAQ and help content to automatically resolve common customer questions, while seamlessly integrating with e-commerce platforms like Shopify and WooCommerce.

Lyro AI chatbot trained on your contentLive chat with visitor trackingVisual chatbot builder (no-code)
Free plan available| Pro from $29/mo
6

Google Gemini

Google's most capable AI assistant with deep search integration

★★★★
4.2/5

Google Gemini is Google's flagship AI assistant powered by the Gemini model family. It combines advanced reasoning, multimodal understanding, and deep integration with Google services like Search, Gmail, Docs, and Maps to provide a uniquely connected AI experience across the entire Google ecosystem.

Advanced multimodal reasoning (text, image, code)Deep Google Search integration for current informationGmail drafting and email summarization
Free plan available| Pro from $20/mo
7

Microsoft Copilot

AI assistant integrated across the Microsoft ecosystem

★★★★
4.1/5

Microsoft Copilot is Microsoft's AI assistant powered by OpenAI models, integrated across Windows, Edge, Bing, and the entire Microsoft 365 suite. The M365 Copilot version transforms productivity in Word, Excel, PowerPoint, Outlook, and Teams by generating content, analyzing data, and automating workflows within apps billions of people already use.

AI chat with GPT-4 and web searchDocument drafting in Microsoft WordData analysis and formula generation in Excel
Free plan available| Pro from $20/mo
8

You.com

AI search engine that respects your privacy

★★★☆☆
3.9/5

You.com is a privacy-focused AI search engine that combines web search with AI-powered answers, coding assistance, and content creation. It offers multiple AI modes for different tasks and lets users choose their preferred AI model, making it a versatile alternative to traditional search engines.

AI-powered search with cited sourcesMultiple AI modes (Smart, Genius, Research, Create)Code generation and debugging mode
Free plan available| Pro from $15/mo
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How We Chose the Best Chatbots & Assistants AI Tools

We evaluated each chatbots & assistants tool based on output quality, ease of use, pricing value, feature depth, and integration capabilities. Our ratings reflect hands-on testing across real-world use cases, not just feature lists.

All reviews are updated monthly to reflect the latest pricing changes, feature updates, and model improvements. We re-test tools when major updates are released to ensure our recommendations stay accurate.

What to Look for in Chatbots & Assistants AI Tools

  • Output quality: The AI should produce results that need minimal editing and meet professional standards.
  • Ease of use: The tool should be intuitive enough to start using immediately without extensive training.
  • Pricing value: Consider the output volume you need and whether the pricing model scales with your usage.
  • Integration: Check that the tool works with your existing workflow and tools.
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